Our process
A clear record from enquiry to completion.
The exact workflow varies by service, but the customer always receives enough information to make an informed decision.
Enquiry
You contact us and explain the requested outcome.
Written scope
We set out deliverables, timing, price, limitations and payment structure.
Approval
You approve the scope and, where relevant, give specific remote-access consent.
Delivery
We perform the agreed work and provide a completion record or deliverable.
Website and SEO engagements
- Quotation or proposal before payment
- Deposit and milestone schedule where applicable
- Agreed revision limit and delivery assumptions
- No promise of a specific search position
- Recurring work requires a separate monthly agreement
Technical-support engagements
- Customer initiates or specifically requests assistance
- Issue and expected service are assessed before payment
- Remote access is used only with explicit consent
- Customer remains present and can end the session
- Session outcome and payment record are retained
Ready to describe what you need?
We will respond with the appropriate next step.